Dear Elite team, I have ordered this item on 27/11/2024. It's been almost a month now and not only I have not received the product, but from the tracking information is still not clear to me if the product will be delivered and when.
Nowadays, for me seems impossible not being able to clearly identify the item location and when will be delivered on its final destination. I really hope that you will very soon provide me with the details of the delivery day or make a full refund of the amount paid including any bank charges and delivery fees.
